LEADERSHIP TRACK
SESSION ABSTRACTS

There are four age cohorts in the workplace now and a fifth coming on by the year 2005. These five groups share some traditional values but differ on important ones such as the role of managers, employer/ employee /employee loyalty, and what constitutes a good day’s work. In this program we’ll get an overview of the workplace values and lifestyles of the groups that will dominate the workplace in the next century. For example, money motivates two of the five groups but is far less effective with the latter three. Time off, for them, is more important. We’ll look at ways of communicating that deliver the same message in ways that each group understands and responds to. Finally, we’ll look at predictions for 2005 and beyond as the Baby Boomers fade and Baby Busters take over.

How Medical Administrators Can Meet the HIPAA Challenge
Saturday November 11, 2000 8:00 – 9:00 a.m.
Speaker: Joseph L. Pokorney

Healthcare reforms associated with the HIPAA legislation and regulations present a significant compliance burden to medical administrators over the next few years. These reforms also offer significant benefits to many organizations. This presentation will outline the potential benefits from HIPAA, present a structured approach to addressing HIPAA, and review the results of typical HIPAA assessments that have been conducted across the country. The result of selected HIPAA prototype projects will also be summarized.

The Essence of Leadership — Preparing Your Organization for Tomorrow’s Success
Saturday November 11, 2000 9:10 – 10:10 a.m.
Speaker: Gerald R. Ledlow, PhD,MHA,CHE
              Mark Cwiek, JD,MHA,FACHE

The turbulent healthcare industry takes time and energy away from leadership actions and behaviors. Learn what principles and frameworks are important today to proactively lead your organization. Preparing your organization for tomorrow’s success is the essence of leadership. The frameworks and thought processes to lead healthcare organizations today will be covered in an application-based model.

Conflict Management: Positive Impact on Your Productivity and Performance
Saturday November 11, 2000 11:00 a.m. – 12:00 p.m.
Speaker: Gerald R. Ledlow, PhD,MHA,CHE
              Mark Cwiek, JD,MHA,FACHE

Conflict is inevitable if resources are not abundant and people are required towork together. Learn to get the most our of relationships within your organization by leveraging solid communication skills and conflict management techniques for constructive purposes. A model of conflict strategy selection is presented for immediate application. This seminar is important to take back to your organization to train your staff. Start improving your productivity and performance now.

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