The Journal of Cardiovascular Management

The Journal of Cardiovascular Management

November/December 1997

Cardiovascular Leaders Moving Beyond Logic:
An Active Strategy for Advancing Cardiac Services

Cardiovascular leaders-physician, clinician, or administrator-arechallenged by today’s rapidly changing environment. Success in thecardiovascular world is achieved through creating the future byunderstanding the needs of the market as well as rapidly developingproducts and services that meet or (ideally) exceed market expectations.

by David S. Greisler, Dr.P.A., Ronald J. Stupak, Ph.D.

Page 21

Creating Value-Focused Healthcare Delivery Systems:
Part Three-Core Competencies

There are certain core competencies and skills that providers shoulddevelop to create value in the delivery of healthcare services. Thevalue-focused core competencies include: customer relationshipmanagement; financial/cost management; outcomes management; informationmanagement; disease management; and payer/provider relationshipmanagement.

by Richard N. Beveridge, M.B.A.

Page 32

Strategic Planning:
Ensuring the Future Success of Your Cardiovascular Program

The healthcare environment in which you work is unique. However,regardless of the size of your program, its location, or the amount ofmanaged-care penetration, strategic thinking is essential to ensuringits continued success. This article describes the characteristics of aneffective planning process, and tools and techniques that can be used toguide strategic thinking.

by Marie Weissman

Page 41

The JCAHO Survey of the Cardiovascular Laboratory:
Preparation Strategies for Managers

Historically, cardiac cath labs have not been included in the JCAHO survey process. Since the 1980s, the Joint Commission has been implementing a new philosophy that emphasizes functions critical topatient care rather than focusing on individual departments ordisciplines. Since many of these activities occur in the cath-labsetting on a routine basis, these labs are now included as part of theJoint Commission survey process.

by Joanne M. Dillon, R.N., C.C.R.N.

Page 45

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